7-Day Return Policy for V K Enterprise
At V K Enterprise, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free 7-day return policy. Please review the details below:
- Eligibility for Returns
- Returns must be initiated within 7 days from the date of delivery.
- The item must be unused, undamaged, and in its original packaging with all tags and labels attached.
- Proof of purchase (receipt or order confirmation) must be provided.
- Non-Returnable Items
- Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.
- Customized or personalized items.
- Products damaged due to misuse or improper handling.
- Return Process
- Contact our customer support team at help@thevkenterprise.in to initiate the return.
- Provide your order details and reason for the return.
- Our team will guide you on how to return the item.
- Return Shipping
- Customers are responsible for the return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping method to ensure the safe return of the product.
- Refund or Exchange
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange request.
- Approved refunds will be processed within 2 days and credited back to your original payment method.
- Exchanges are subject to product availability.
- Damaged or Defective Items
- If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos or videos of the issue. We will provide a replacement or full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Need help?
Contact us at help@thevkenterprise.in for questions related to refunds and returns.